How the Calling System Works
Calling System Information
Other Ways to Get Tickets
Important Things to Remember
Because of extreme popularity, tickets for this performance are available through a Calling System and must include a non-refundable $10 donation, which is tax deductible. (We are a 501(c)(3) non-profit Corporation.)
Download our 2014 Calling System Entry Form here.
To better meet the demand for the Polar Express Event of New England we depart from two different locations. These are TWO SEPARATE CALLING SYSTEMS, one for Lincoln, NH and one for North Conway, NH. You may enter either call system or both, but you may not enter either one more than once. Lincoln and North Conway are approximately one hour from each other. These are separate trains and locations. The deadline to enter the 2014 Ticket Calling System is October 1, 2014.
2014 Calling System Dates are TBD.
The Drawings will be held from 7:00am to 10pm, and tickets will be sold to people in the order that they are drawn. We will call you for your order and payment. We are able to call each of the numbers that you provide on your entry sheet only ONCE! Provide as many phone numbers as you like and be sure that we can reach you on the date(s) of the calling system you enter. We are UNABLE to call back or accept incoming calls.
Afternoon Performances: Depart from RR stations at 4:30pm (Boarding begins at 4pm)
Evening Performances: Departs RR stations at 7:00pm (Boarding begins at 6:30pm)
Performances are approximately 2 hours, 'round trip.
Limited ticket packages are also available through our Lodging Supporters, for more information visit our Lodging Supporters pages, North Conway Lodging and/or Lincoln Lodging.
There are three ticket options available at both departure locations. All tickets include the full Polar Express Event of New England experience, and differ only with roomier seats and a special gift for the First Class/Dome/Premier ticket holders.
Coach Seats: All seats - $45.00 Coach tickets include the full Polar Express Event of New England experience with seating in the Coach cars that are passenger style with conventional wide bench seating.
First Class Seats: All seats - $55.00 First Class seats include the full Polar Express Event of New England experience with a special gift and First Class seating on the train. These tickets are no reserved seats, but are exclusive to the cars with more spacious seating. (Seating varies by train: North Conway offers some cars with bench seating and some with table seating with 4 chairs - parties of more than 4 will be given a second table. Lincoln offers spacious bench seating with a table between).
Dome Seats: (available for North Conway ONLY) - $65.00 Dome Seats include the full Polar Express Event of New England experience with a special gift and premier seating the Observation Deck of a restored Dome Car. These tickets are very limited and are available in North Conway ONLY.
Premier Seats: (available for Lincoln ONLY) - $65.00 Premier seats include the full Polar Express Event of New England experience with a special gift and premier seating in the Premier Cars, as well as up front seating in the North Pole Theater. Premier seating is a table with 4 chairs - parties of more than 4 will be offered a second table, but may also be joined by another family to fill in any extra seats).
All seating in the North Pole Theater is general admission and all ticket holders sit together except for the "Premier" ticket holders in Lincoln. There is limited bench seating reserved for Handicap only.
Coach - $45.00
First Class - $55.00
Dome - North Conway ONLY $65.00
Premier - Lincoln ONLY $65.00
Tickets must be purchased by credit card ONLY - Visa, MasterCard or American Express
We will Call each number provided on your entry form ONLY ONCE! Plan accordingly.
Tickets are limited to 12 per household
Infants under the age of one must ride on the lap of an adult (but do not need a ticket).
Children age one and older DO need a ticket.
Duplicate entries will be discarded and may jeopardize your chance of getting tickets. (Calling entry fees will not be returned.)
Tickets are sold as names are drawn. Please keep in mind that Friday and Saturday shows sell quickly. Stay flexible. If your name is drawn, you will have ONE chance to purchase tickets. Have all information and options ready.
Pajamas are very much ENCOURAGED (children and adults!) Santa LOVES pajamas!
Please keep in mind that tickets are limited and that this event is extremely popular. We caution parents not to "promise" their children that you will get tickets.